Safety at Canadian online casinos is paramount. All online casinos strive to provide players with the best entertainment; without compromising the safety of their players. This is determined by the efforts put into the gambling licenses acquired, SSL encryption used and the protection of players. So, when a huge name like 888 is finned for failing to protect self-excluded players, all online casinos are now questionable. Similarly, all gamblers are now sceptical of internet gambling.
Critics are divided on whether the fine issued to 888 was due to an oversight or default in ethics. We can’t say which side of the fence we sit on, but we can for certain guarantee our CA readers that we only recommend the best online gambling platforms. Furthermore, we have reviewed all the online casinos we recommend and have investigated their safety. So, this is what you should look for when choosing a new online casino and the measures to take when something doesn’t feel right.
Safety is guaranteed at licensed casinos
Online casinos work hard to be compliant with governmental regulation. A reputable online gaming platform will hold licenses from organisations like the UKGC, Kahnawake Gaming Commission or Liquor and Gaming Authority of Manitoba. Furthermore, it is advisable to remember Gamble Aware prevents overspending – this is key in combating problem gambling. All these organisations stands to prove that the casino processes and procedures are monitored and regulated. We now know that these institutions are not just empty suits, as the 888 fine proves that online casinos are monitored very closely and are not absolved from multi-million dollar fines.
Steps to take when your safety is threatened
If you feel uneasy about the processes and procedures employed by your choice of online casino or if you just need help – you can follow the steps below:
- Contact the customer care and support team. The casinos listed on Casinos Online Canada provide support across multiple platforms – written communication, via live chat or email, is recommended as you clearly write out your complaint; and you can store the conversation for record purposes.
- Should you receive no response or an unacceptable response there are other ways to escalate your compliant. Resolver, is a free online tool that players can make use of; for help with loggings complaints.
- Alternatively, players can contact groups like eCOGRA, IBAS, ADR Group and ProMediate; all these groups are permitted by the UKGC.
Selecting a licensed casino will ensure that all reasonable measures are taken to ensure your safety. Try a reputable and safe online casino from our list of online casinos for Canadian players.